04xor's Privacy Policy
How your personal information is collected, used, and kept secure — everything explained here with full transparency.
Introduction and Purpose
04xor ("we", "us", or "the platform") places the highest importance on your privacy. This privacy policy explains how we collect your personal information, how that information is used, under what circumstances it may be shared with third parties, and what steps we take to protect your data.
By using the 04xor website or registering on our platform, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services. This policy may be updated from time to time; in such cases, the date of the change will be noted at the top of this page.
What Information We Collect
04xor may collect various types of information, as described in detail below:
2.1 — Information You Provide Directly
- Name, date of birth, email address, and contact details provided during registration and account creation.
- Copies of national ID or passport submitted for identity verification (KYC) purposes.
- Payment-related information provided during deposits or withdrawals (such as bKash, Nagad, Rocket, or Upay account numbers).
- Messages and requests sent to customer support via live chat or email.
- Comments or feedback provided when participating in surveys or promotional activities.
2.2 — Information Collected Automatically
- IP address, device type, operating system, and browser version.
- Browsing activity on the platform — which pages were visited, how long was spent on them, and which links were clicked.
- Game session data — betting history, win/loss records, and transaction logs.
- Information collected through cookies and similar tracking technologies.
2.3 — Information Received from Third Parties
- Transaction confirmation data from payment processing services (such as bKash and Nagad).
- Results received from third-party verification services used for fraud prevention and identity verification.
Purpose of Data Use
04xor uses your information for the following purposes:
- Account Management: Completing the registration process, verifying login, and keeping your profile active.
- Payment Processing: Securely completing deposit and withdrawal transactions. The minimum deposit amount is ৳300 and the minimum withdrawal is ৳1,000.
- Customer Support: Providing proper resolution to your questions or complaints.
- Security: Detecting fraudulent activity, preventing money laundering, and maintaining platform safety.
- Legal Compliance: Adhering to applicable laws and regulations and meeting the requirements of regulatory authorities.
- Service Improvement: Conducting analysis to improve the platform experience, functionality, and security.
- Responsible Gaming: Monitoring players' gaming behaviour to identify potentially problematic patterns and providing support when needed.
We do not sell or rent your information to any third party for marketing purposes.
Data Sharing and Disclosure
04xor may share your information with the following parties in specific circumstances and under strict conditions:
4.1 — Service Provider Partners
We work with trusted third-party providers for payment processing, identity verification, fraud detection, and technical infrastructure maintenance. These parties act only on our instructions and may not use your information independently.
4.2 — Legal Obligations
We may be required to disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements. In such cases, we will endeavour to notify you in advance where possible.
4.3 — Business Changes
In the event of a full or partial transfer, merger, or acquisition of 04xor's business, user information may form part of the transferred assets. We will notify you appropriately before any such change.
Data Storage and Security
04xor follows industry standards to protect your personal information and takes the following measures:
- SSL Encryption: All data transmitted between the website and servers is protected by SSL/TLS encryption.
- Access Controls: Only authorised personnel may access personal data, and their access is strictly monitored.
- Regular Security Audits: Regular security reviews are conducted to identify potential vulnerabilities.
- Data Minimisation: We collect only the information that is genuinely necessary to provide our services.
Your information will be retained for as long as your account is active and for as long as required after account closure to fulfil legal obligations. Once this period has ended, your data will be securely deleted or anonymised.
Cookies and Tracking Technologies
04xor uses cookies to improve your browsing experience and ensure the platform functions correctly. Cookies are small text files stored in your browser.
We use the following types of cookies:
- Essential Cookies: Required for the basic functionality of the website, such as maintaining login sessions. These cannot be disabled.
- Analytics Cookies: Used to understand how users interact with the site, helping us improve our services.
- Preference Cookies: Used to remember your preferred language or other settings.
You can manage cookies through your browser settings. Please note that disabling essential cookies may cause some features of the platform to not work correctly.
Your Rights
As a user of 04xor, you have the following rights regarding your personal information:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: You may request that any inaccuracies in your information be corrected.
- Right to Erasure: In certain circumstances you may request that your information be deleted, though we may not be able to delete all data where legal obligations apply.
- Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
- Right to Data Portability: The opportunity to request your information in a structured, commonly used format.
- Right to Object: The right to object to the processing of your information in certain cases.
To exercise any of these rights, please contact us at the email address provided in the contact section below. We will endeavour to respond to your request within 30 business days.
Protection of Minors
04xor's services are intended for persons aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. An age verification process is followed at the time of registration, and if any user registers by providing false information, their account will be suspended immediately and the relevant authorities may be notified.
If you believe that a minor has registered on our platform, please contact us immediately.
Third-Party Links and Services
The 04xor platform is connected with game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe) and payment services (such as bKash, Nagad, Rocket, Upay). These third-party services have their own privacy policies. 04xor is not responsible for how your information is handled on their platforms. You are advised to read the relevant policies before using their services.
Policy Changes
04xor may review and update this privacy policy from time to time. For any significant changes, we will update the "Last Updated" date at the top of this page and, where possible, notify you via your registered email.
Continued use of the platform after any changes will be taken as your acceptance of the updated policy. You are therefore advised to review this page regularly.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
Via 24/7 Live Chat (in Bengali)
We typically respond to all privacy-related requests within 30 business days.